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What We Do

Critical telecom infrastructure driving mobile growth

IHS Towers brings the power of mobile to millions, accelerating the digitalization of economies through the acquisition and construction of critical national infrastructure. Learn more about our growing markets here.

Building and operating telecom infrastructure throughout emerging markets

Emerging markets are vast in size and geographically very diverse which can create obstacles for mobile network operators. IHS Towers is uniquely prepared to meet the challenges in several important ways, outlined below, while operating environmentally sustainable and reliable towers.

The right engineering expertise

Our technological know-how and understanding of the mobile sector are market-leading. We build and maintain towers based on deep expertise of our local environment, and the technology of the networks, past, present and future.

The best people on the ground

IHS Towers employs approximately 2,000 employees. Our engineers’ local know-how and technological capabilities ensures that our towers are fit for purpose on day one and every day thereafter.

Respect for the environment and communities we operate in

Social and environmental sustainability are at the heart of what we do. We are leading the way with our solar-powered towers, and continue to make lasting social investments in our local communities.

You can read about our Corporate Sustainability and Responsibility projects here.

Market opportunities

Emerging markets represent some of the fastest growing wireless communications opportunities in the world with increasing access to smartphones and associated data requirements driving demand for wireless telecommunications infrastructure, according to industry reports.

GSMA estimates that 326 million new mobile connections are expected in Africa and the Middle East between 2017 and 2020. This combination of low penetration and strong growth represents major investment opportunities at every point along the mobile supply chain – from handsets to towers. Moreover, in Kuwait, smartphone penetration is among the highest in the Middle East, as customers are more concerned with having the high data plans and to be early adopters of new technology. As new technology becomes available and carriers are able to increase bandwidth, data usage is expected to continue to increase.

Connecting people and their communities – Far more than a business story

Mobile use throughout the emerging markets, and the towers that enable it, are not just a business story; they are a social phenomenon, as mobile connectivity empowers people economically, and links them and their communities to each other and the world beyond.

Enabling better business

For example, Rwanda mobile phone payment software has opened up opportunities for small and medium-sized businesses by providing ease and flexibility of use.

Farmers throughout the emerging markets can receive the latest market prices with a single text message or gather information about sales and stock.

Mobile learning

Improving education throughout emerging markets is at the heart of solving many economic, social and healthcare problems. Increasingly, mobile communications are understood to be key to remote learning in rural portions of the world and mobile phones also have enormous potential to impact e-banking, mobile money and insurance platforms just to name a few.

For mobile to work, networks have to be working

In Europe or the US, network downtime is a rare inconvenience. In emerging markets where there are far fewer fixed lines, and less broadband penetration, downtime can have far reaching implications. We believe we are the most reliable tower operator in the emerging markets.

“The level of service that IHS has provided, and we believe you will continue to provide, far exceeds our expectations. We are particularly impressed that, within eight months, the power availability on the Airtel Zambia network has improved tremendously. The average power availability before you took over was 98.3% and has increased to 99.58%. We previously had numerous challenges with passive infrastructure but, since you’ve taken over the sites, you’ve always managed to provide workable solutions.”

- Airtel Zambia Chief Technical Officer

Our people

We believe that our towers are the backbone of the emerging market mobile industry and our people are the foundation of our company.

We are able to find the best people – and keep them – because we have earned a reputation for our commitment to strong training programmes and opportunities for career development.

Long-term thinking

The story of mobile in emerging markets, and therefore our story, is still in its early days. We expect IHS Towers to play a vital role in the future development of this important market.

IHS Towers focuses on three areas in order to operate greener, more reliable towers than its peers.

Planning for a sustainable future

Pioneering alternative energy supplies; investing in the communities around us; attracting, training and retaining the best talent from emerging markets – building a sustainable, efficient business that’s equipped for all of tomorrow’s challenges and opportunities.

Building the reliability the emerging markets need

As mobile phones become increasingly important to people, businesses and communities throughout emerging markets, so does mobile reliability. Our towers are some of the most reliable throughout the emerging markets and we strive to continue improving our performance.

Driving down costs

For mobile to fulfil its promise throughout the emerging markets, costs must come down. Through consistent investment in green energy solutions and R&D, IHS Towers is successfully enabling network expansion which helps to make services more affordable for the end users

Read about how we are working to enable the development of our local communities