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Careers FAQs

 
  1. Will you be conducting all interviews virtually while Covid-19 measures remain in place?
    Yes, the safety of our teams as well as the candidates we interview is of paramount importance. Interviews will be conduced over Microsoft Teams or similar video interviewing technology for the immediate future.
  2. What onboarding procedures are there in place for new hires?
    We provide a thorough onboarding experience for all new employees. This includes the provision of IT work equipment on their first day of employment, as well as access to our onboarding learning and development platform, the IHS Academy, for orientation and ongoing training.
  3. How will I be introduced to my new team?
    A full orientation schedule will be developed for every new employee including an introduction to their manager, local IT and HR representative and meetings with their new team members.
  4. What plans do you have in place to return employees to your offices?
    Plans for returning to IHS offices will be directed by local government guidelines and protocols but communicated in advance to all employees. The safety of our employees is of paramount importance. All safety measures and social distancing guidelines relating to COVID-19 are ready and in place for their return.  
  5. For field workers/engineers, what measures do you have in place to help protect them during the pandemic?
    Each country HSSE team have introduced and enforced relevant HSSE protocols in line with government guidelines to ensure our field engineers/workers are protected. This is in addition to the provision of PPE for all.
  6. How are you keeping remote-working employees connected and what support services are available?
    All employees received regular communications and have access to wellbeing sessions including via email, Microsoft Teams and intranet announcements as well as updates from our HR and HSSE teams. The health and wellbeing of our teams is critical to our success, and we have support services in place including healthcare and welfare benefits. In addition, employee assistance programs are run through our healthcare providers in each location.

 

Application

  1. Where do I submit my application?
    Applications should be submitted via our Join Us page. From here, candidates are redirected to our Linked-In careers page to apply. Our careers portal is currently under construction and will be launched in due course.
  2. How long will it take to receive a response after submitting my application?
    We aim to respond to candidates within 5-7 working days if they have been successfully chosen for interviews. Unfortunately, due to the high volume of applications we receive, we cannot guarantee that we will be able to respond to each applicant. Therefore, if you do not receive a response from us after two weeks of the closure of the vacancy you have not been selected for an interview.
  3. Do you accept speculative applications and CVs?
    Yes, any speculative application will require a CV and covering letter. Please send these to [email protected]
  4. How long do you store CVs for and how is my personal data protected?
    All CVs and cover letters will be retained for up to 12 months after the recruitment process for a vacancy has closed. At this point, all data will be removed and deleted from our systems. Any speculative applications received will also be retained for up to 12 months. Personal data contained in CVs are protected as per the GDPR guidelines as well as country specific data protection regulations e.g., the NDPR in Nigeria.
  5. Do you run a Graduate program?
    We do not currently run a formal graduate program; however, we do run entry level programs for technical and operational hires through local academies. 

  1. Do you offer both face-to-face and virtual interview options?
    Yes. Virtual interviews can be conducted over Microsoft Teams or similar video interviewing tools.
  2. Will my initial interview be conducted by HR or a member of the hiring team?
    Yes, that is correct. Initial interviews are typically conducted with the hiring manager and the HR Business Partner.
  3. What arrangements do you have in place for those with disabilities?
    We will make any specific provisions for attendance for those with disabilities. This will be facilitated by the local office holding the interview. 

  1. What provisions are there for remote working?
    Remote working is available for our employees, but at specific request to the line manager and if appropriate to the role.
  2. Do you offer flexible working arrangements?
    Yes, we do offer flexible working practices, but at specific request to the line manager and if appropriate to the role.

  1. How are new employees onboarded?
    We provide a thorough onboarding experience for all new employees. This includes the provision of IT work equipment on their first day of employment, as well as access to our onboarding learning and development platform, the IHS Academy, for orientation and ongoing training.
  2. What training can I expect as a new employee at IHS? We offer great training and access to our online learning platform, the IHS Academy, for a comprehensive range of training modules and packages. This includes mandatory training courses, in addition to professional and personal development opportunities to be pursued in conjunction with employees' individual Personal Development Plans. 

  1. What commitment do you have to creating a diverse and inclusive workforce?
    At IHS Towers, we embrace and value a diverse culture where our people learn, lead and grow together – key to our core values. We are uniquely connected and across our teams currently represent over 45 nationalities. Our people are our greatest asset, and at the very heart of our business, supporting an agile and inclusive environment, focused on gender equality, growth, excellence and innovation for our customers and communities.
  2. How do you support the wider communities in which you operate?
    We aim to make a positive impact in the communities where we operate, by helping improve the quality and availability of the communications infrastructure that enables an increasingly connected world. Our investment in telecom towers helps connect individuals, businesses and governments. In addition, we run comprehensive Sustainability programs across all our markets which, focused around four distinct pillars, enables each IHS entity to support their communities’ most pressing needs. For more information on our work, please see our Sustainability section.
  3. What options are available in terms of international mobility?
    We encourage internal mobility for all our employees to help them further their careers across the IHS family. International mobility is subject to the availability of suitable roles and in-line with the career development of individual employees.
  4. What can I expect from a career at IHS Towers?
    We encourage all employees to develop their careers within IHS. Our managers and leaders hold regular career development discussions to enable career growth across all locations and functions. The development and progression of our staff is second to none. We pride ourselves on our diversity, our stimulating employee initiatives, and our comprehensive sustainability program.

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